An External Hard Drive failure may occur when the drive malfunctions and the stored information cannot be accessed. Failures may be a result of normal wear and tear or defects in workmanship and materials. Therefore it is important to protect your devices with our external hard drive service plan.

The majority of manufacturers' warranties only cover one specific device for a certain amount of time. They are often restricted to defects in workmanship and materials. They generally don't cover issues due to normal wear and tear or power surges. You are usually required to show your original purchase receipt or registration of the product at the time of purchase, just to get your product repaired. We offer affordable external hard drive protection plans to help you lower the risks and costs associated with unexpected repairs or replacements. With our Ultimate Electronics Protection Plan you can get an unlimited number of new and used computer and home entertainment devices covered for one low monthly cost.

* The UEP plan does not provide protection for items individually (For example, a single tablet or a single gaming system). It is one plan that covers all of the listed devices under one plan. An unlimited number of eligible devices can be covered. Cell phones are not included.

There are additional exclusions, we recommend that you read and become familiar with the Terms and Conditions.

Any age or brand Hard Drive is covered

Protection Plan Coverage includes:

  • Defects in workmanship and materials.
  • Unlimited electronic devices – home computing and entertainment.
  • Mechanical and/or electrical failures including those due to normal wear and tear.
  • Protection from power surges.

In the event your product experiences a breakdown, 30 days after subscription to the Plan, you may file a claim by calling us:

  • Monday – Friday, 8AM – 11PM EST.
  • Monday – Friday, 8AM – 11PM EST.

Ultimate Electronics Protection costs $24.99 per month plus state tax. You may pay with a debit or credit card on automatic monthly billing.

  • If any eligible product experiences a failure we will fix it or replace it!
  • In the event your product requires service, you will have to pay a service fee of $55.
  • Service are not applied to accessories i.e., monitors, keyboards, mice, speakers, modems, remote controls or controllers.
  • There is an annual aggregated claim limit of $5,000.

No long-term contract is required. Coverage is on a month-to-month basis that can be cancelled at any time with no cancellation fees. Coverage will remain in effect 30 days after cancellation.

Our customers are given flexibility and are allowed to review their plan for 30 days after purchase and will receive a full refund if they are not satisfied. The UEP Plan will grant you peace of mind knowing that your external hard drive is protected.

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