Ultimate Electronics Protection

TERMS AND CONDITIONS

Terms and Conditions

This protection plan (“Plan”) is a legal contract and it contains a binding Arbitration Agreement (subject to state variations) that governs all disputes related to the Plan. Please read the Plan carefully and completely. By subscribing to this Plan, you understand that it is a legal contract and acknowledge that you have had the opportunity to read the terms and conditions set forth herein. These terms and conditions constitute the entire agreement regarding the Plan.

  1. Obligor: The Company obligated under this Plan in all states except in Florida and Washington is Asurion Consumer Solutions, Inc., whose address is P.O. Box 061078, Chicago, Illinois 606061078, telephone 18668563882. If purchased in Florida, the company obligated under this Plan is: Asurion Consumer Solutions of Florida, Inc. (a service warranty as-sociation), whose address is P.O. Box 1340, Sterling, Virginia 20166, telephone 18668563882. If purchased in Washington, the company obligated under this Plan is: ServicePlan, Inc., 175 W. Jackson, 11th Floor, Chicago, IL 60604.
  2. Definitions: Throughout this Plan, the words (1) “we”, “us”, and “our” refer to the company obligated under this Plan, as referenced in the Obligor section of this Plan; (2) Administrator refers to (a) Asurion Services, LLC in all states and DC except in FL; and (b) Asurion Consumer Solutions of Florida, Inc. (a service warranty association) in FL, (“Asurion” refers collectively to Asurion Services, LLC, and Asurion Consumer Solutions of Florida, Inc.). The Administrator can be contacted at: P.O. Box 1458, Sterling, Virginia, 20167; (3) “American Residential Warranty” 901 Yamato Road, Boca Raton, Florida 33431 refers to the Seller of this Plan (4) “you”, “your” refer to the individual who purchased this Plan; (5)“breakdown” refers to the mechanical or electrical failure of the products caused by: a) defects in materials/and or workmanship, b) normal wear and tear, c) power surges and d) unintentional and accidental damage from handling as a result of normal use of the product for laptops, tablets, portable DVD/Bluray players, portable handheld gaming devices and printer display screens only; and (6) “replacement product” refers to a NEW, REFURBISHED OR REMANUFACTURED PRODUCT, OR A PRODUCT OF EQUAL OR SIMILAR FEATURES AND FUNCTIONALITY THAT PERFORMS TO THE FACTORY SPECIFICATIONS OF THE ORIGINAL PRODUCT. Technological advances may result in a replacement product with a lower selling price than the original product.
  3. Term: The Plan will become effective and billing will commence upon your subscription to the Plan. As specified in Coverage Section 4(b), there is a 30 day waiting period before coverage commences.
  4. Coverage: If the product fails due to a breakdown, we will repair it, or, at our sole option, provide a replacement product or provide a reimbursement to you in the form of a check or gift card, based on the replacement value, age and condition of the covered product, as determined by us, immediately prior to the breakdown. The term of coverage is further outlined below.
    1. Qualifying Products: The Plan covers an unlimited quantity of the following of products as outlined below:
      • Desktops, Laptops, Tablets (collectively referred to as “PC” or “PCs”). Each PC can include one (1) of each of the following: an associated external monitor, keyboard (wired or wireless), mouse (wired or wireless), modem and external desktop speaker set (wired). PCs eligible for coverage under this Plan are those equipped with a Windows Operating System version Windows XP or newer or Android version 1.6 or newer and Apple computers which are equipped with an Apple operating system version OS X (10) or newer.
      • Home Router (wired or wireless) and external Hard Drive can be of any brand and any age.
      • Printers and Multifunction Printers (collectively referred to herein as “printer” or “printers”). Printers can be of any brand and any age.
      • LCD, Plasma or LED televisions (collectively referred to as “television”). Televisions can be of any brand, any age and any size and include original remote controls and universal remote controls.
      • Gaming Systems (collectively referred to as “gaming system”) can be any brand and any age and includes controllers.
      • DVD Player, BluRay Player and portable DVD players (collectively referred to as “DVD Players”) can be of any brand and any age.
      • Home Theater system (collectively referred to as “home theater system in a box”) can be of any brand and any age and includes a receiver, sound bar, speakers, BluRay player, amplifier, subwoofer and tuner.
    2. Coverage Effective Date: Coverage under the Plan will commence 31 days after your subscription to the Plan. No service will be provided during the initial 30 days of the Plan. If the Plan is canceled, coverage will continue for 30 days after the cancellation date. There will be no lapse in coverage if you relocate your residence, provided that you continue the Plan and notify us of such relocation.
    3. Service Fee: In the event that your product requires service, you will be required to pay a service fee in the amount of $55.00. The service fee must be paid and received in advance of the service being provided and may be paid with a valid credit card. The service fee does not apply to the repair or replacement of a remote control, game controller, monitor, keyboard, mouse, modem, or external speakers (wired) however, the costs associated with the repair or replacement of these products will apply toward the aggregate claim limit under the Plan Limits of Liability.
    4. OnSite Service: If the product requires onsite service, an adult (18 years or older) must be present during the time of service. You must provide a safe, nonthreatening environment for our technicians in order to receive onsite service. Due to environmental or technical requirements, if certain repairs cannot be completed where the product is located and must be repaired at another location, this Plan will cover all shipping and handling costs. Covered products installed in cabinetry and other types of builtin applications are eligible for service as long as you make the product reasonably accessible to the service provider. We are not responsible for dismantling or reinstallation of furniture or fixed infrastructures when removing or reinstalling repaired or replaced products into furniture or cabinetry.
    5. Repair Depot Service: If the product is not serviced onsite, it will be shipped to a designated repair depot location for service. We will send you a prepaid shipping label and instructions for shipping your product to our authorized service center. Standard shipping costs are covered by the Plan.
    6. Replacement Products: If we opt to provide you a replacement product under the Plan, we reserve the right to retain ownership of your defective product. At our sole discretion, we may require that you return the defective product to our designated repair depot location as a condition to receiving your replacement product or reimbursement. Shipping costs associated with the return of the product will be paid by us.
  5. If Your Product Needs Service: In the event your product experiences a breakdown, 30 days after subscription to the Plan, you may file a claim by calling 844-885-8621, Monday – Friday, 8AM – 11PM EST and Saturday – Sunday, 9AM – 6PM EST. When your product requires service, your product may be subject to a service fee for each claim. We may require you to fill out a claim facilitation form prior to receiving service or replacement or reim-bursement for your product. You may also be required to produce a State or Federal issued photo identification as a condition to receiving service or replacement or reimbursement. Any abuse of the Plan by you, including but not limited to seeking replacement of a product not belonging to you, may result in termination of the Plan upon notice. The cost of the replacement product cannot exceed the available balance of funds under the aggregate claim limit. Repaired or replaced products are warranted by us for 90 days from the date of product receipt by you. In the event that the product fails to function properly during such 90 days, we will repair or replace the product at no cost to you. Such services will not be charged against your aggregate claim limit under the Plan.
  6. Registration: Registration of this Plan is not required. At your option, you may register the products to be covered by the Plan at any time during the coverage period. To perform this registration, please call 844-885-8621. Changes and/or updates to the list of covered products can be made by calling us.
  7. Plan Limits of Liability: Under the Plan, claims cannot exceed the Per Claim Limit which is the current market value of the covered product and the aggregate limit of this Plan of $5,000. In addition, the claims made cannot exceed the Aggregate Limit of this Plan of $5,000 per 12month rolling period which commences on the date of your first claim. We will be responsible for informing you, at the time of the claim, if you have reached the $5,000 aggregate claim limit. The cost of any repairs shall be equal to the market retail value of parts and labor charges for repairing the product, as determined at our sole discretion, provided that the cost for any repair shall not exceed the remaining balance of the aggregate limit. In the event that you reach the 12month aggregate claim limit for claims $5,000 and the product requires additional repairs, we will provide you with information on how to get the product repaired; however, we will not be responsible for any costs related to these repairs.
  8. Your Responsibilities: Please retain these terms and conditions for your records. The product must be in good working condition prior to your Plan subscription. You must follow the instructions that are in the owner’s manual for proper use, care and maintenance of the product. Failure to follow the manufacturer’s maintenance and service guidelines may result in the denial of coverage under this Plan. We strongly recommend (but do not require as a condition of this Plan) the regular back up of data and software. It is important that you back up all data files on your PC prior to the commencement of service; repairs to your PC may result in the deletion of such data files.
  9. Payment: You agree to pay monthly charges for this Plan as such charges will appear on your monthly bill for the credit card which was supplied by you. The monthly rate for the Plan was provided to you at the time you subscribed to the Plan. Nonpayment by you will result in cancellation of the Plan. All charges, plus all applicable taxes, shall be billed on a monthly basis on the credit card or bank account which you provided during enrollment into the Plan. It is your responsibility to maintain a valid credit card or bank account information with American Residential Warranty to process payments, failure to do so may cause your Plan to be canceled.
  10. Insurance Securing this Plan: This is not a Plan of insurance. Except in the state of Washington, obligations of the Obligor under this Plan are insured under an insurance policy issued by Virginia Surety Company, Inc., 175 West Jackson Blvd., Chicago, Illinois 60604. If you have filed a claim in writing un-der this Plan and the Obligor fails to pay or provide service within sixty (60) days of filing such a claim, or if the Obligor becomes insolvent or otherwise financially impaired, you may submit your claim in writing with a copy of this Plan and the sales receipt for the product to Virginia Surety Company, Inc., 175 West Jackson Blvd., Chicago, Illinois 60604, Attention: Service Plan Claims, 18002096206. In WA: Obligations of the Obligor under this Plan are backed by the full faith and credit of the Obligor.
  11. Exclusions – What Is Not Covered: This Plan does not cover the following:
    1. Products with pre-existing conditions at the time of your subscription to the Plan;
    2. Cosmetic defects, damage to or failures of nonoperational components that do not inhibit the proper operation and performance of a covered item, such as but not limited to: appearance parts; broken hinges; cracked cases; decorative finishing; finish defects; handles; nonfunctional plastic; trim; accessories; attachments;
    3. Damage or costs resulting from: improper installation or set-up; use in any combinations not approved in the manufactur-er’s specifications; unauthorized modifications, alterations, repairs or repair personnel;
    4. Consequential or incidental damages, including but not lim-ited to, loss of use, loss of business, loss of profits, loss of data, downtime and charges for time and effort;
    5. Failure, inoperability, or disruption of any product or product functions due to any design flaw or systemic manufacturing defect;
    6. Failures, damage or loss caused by any physical force external to the product, whether accidental (excluding those products as outlined in the Definitions section) or intentional, including but not limited to: any disaster, whether natural (acts of God) or manmade, whether local or catastrophic; abuse; acts of war; civil disorders; corrosion; dirt; mold; dust; earthquake; fire; hail; insects or other animals; liquid immersion; malicious mischief; misuse; negligence; nuclear accident; riot; rust; sand; smoke; storm; terrorist attack; vandalism; wind;
    7. Costs associated with installation or un-installment of any product;
    8. Burned-in images and pixel failure within designed specifications or that do not materially alter the product’s functionality;
    9. Products that are not owned by you, leased and rented products, or products that are not customarily located in your specified residence [or business];
    10. Loss or damage to the product either while in storage or in the course of transit, delivery, or redelivery, except where the loss or damage occurs while your product is located at our designated repair depot;
    11. Normal periodic or preventative maintenance, inspections, cleaning, or tune-ups; minor adjustments and settings outlined in the product owner’s manual that the user can perform; costs related to any service request which results in customer education or no problem found;
    12. Products whose serial number has been altered or removed;
    13. Products located outside the United States;
    14. Repair or replacement covered by a manufacturer recall in effect at the time of the failure;
    15. Support or repairs to software; loss or damage to software due to any cause; including but not limited to, computer virus; worm; Trojan programs; adware, spyware, firmware or any other software program;
    16. Data or software of any kind that is deleted or damaged during a repair or replacement under this Plan;
    17. Special, indirect, or consequential damages or losses; or
    18. Theft or loss of the product.
    19. Special needs accessories including, but not limited to, handset boosters, visual ring indicators, and the like;
    20. Parts intended for periodic replacement including but not limited to batteries (excluding one annual laptop battery), lamps, bulbs;
    21. PCs that do not have administrator’s permissions. Covered Laptops must be able to upload and download software.
  12. Renewal: This Plan automatically renews from month to month until canceled.
  13. Transfer: This Plan is not assignable or otherwise transferable to another party.
  14. Cancellation: This Plan is provided on a month-to-month basis and can be canceled by you at any time for any reason by notifying the Administrator at P.O. Box 1818, Sterling, VA 20167 or by calling 844-885-8621. You will receive a refund equal to 100% of the unearned pro rata premium, less any claims which have been paid. This Plan shall be canceled by us or the Administrator for any reason by notifying you in writing at least thirty (30) days prior to the effective date of cancellation, which notice shall state the effective date and reason for cancellation. If you fail to make any monthly payment or charge due under this Plan, your coverage will be canceled immediately upon our written notice. For residents of AL, AR, CA, CO, HI, MA, MD, ME, MN, MO, NJ, NM, NV, NY, SC, TX, WA, WI and WY any refund owed and not paid or credited within thirty (30) days of cancellation shall include a 10% penalty per month. Upon any termination or cancellation by you, us or the Administrator, after the coverage effective date, you will have coverage provided at no cost for an additional thirty (30) days after the date of termination or cancellation of this Plan. All claims under this Plan must be reported to us within sixty (60) days after cancellation of the Plan.
  15. Changes to the Plan: WE MAY CHANGE THE MONTHLY CHARGE FOR THE PLAN, OR WE MAY CHANGE THESE TERMS AND CONDITIONS FROM TIME TO TIME UPON THIRTY (30) DAYS WRITTEN NOTICE TO YOU. SUCH NOTICE MAY BE PROVIDED AS IN A SEPARATE MAILING OR EMAIL OR BY ANY OTHER REASONABLE METHOD. IF YOU DO NOT AGREE TO THE MODIFIED CHARGES OR TERMS OF THE AGREEMENT, YOU MAY CANCEL THE PLAN BY NOTICE TO US OR THE ADMINISTRATOR AT ANY TIME IN ACCORDANCE WITH THESE TERMS AND CONDITIONS. THE PAYMENT OF APPLICABLE CHARGES BY YOU, OR A REQUEST FOR SER-VICE UNDER THE PLANS, AFTER RECEIVING SUCH NOTICE OF A CHANGE IN THE CHARGES OR OTHER TERMS AND CONDITIONS WILL BE DEEMED TO BE ASSENT BY YOU TO THE CHANGE(S) IN THE CHARGES, TERMS OR CONDITIONS.
  16. Limitation of Liability: IN NO EVENT WILL THE PLAN OBLIGOR, ADMINISTRATOR OR AMERICAN RESIDENTIAL WARRANTY BE LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PERSONAL INJURIES OR LOSS OF INCOME ARISING OUT OF OR CONNECTED TO THE PROVISION OF THE PLAN, REPAIR OR REPLACEMENT OF PRODUCTS UNDER THE PLAN AND CAUSED BY NEGLIGENCE, ERROR, MISTAKE OR OMISSION ON THE PART OF THE PLAN OBLIGOR OR ADMINISTRATOR OR THEIR RESPECTIVE EMPLOYEES, AGENTS OR SUBCONTRACTORS
  17. Force Majeure: We shall not be held responsible for any delay or failure in performance of any part of this Plan to the extent that such delay or failure is caused by fire, flood, explosion, war, strike, embargo, government requirement, regulatory agency requirement civil or military authority, acts of God, or other similar causes beyond our control.
  18. Non-waiver: Our failure in any circumstance to require strict adherence to any term or condition set forth herein shall not be deemed a waiver by us of any such term or condition under any other circumstance or of any other term or condition set forth herein.
  19. Arbitration Agreement: Most of your concerns about the Ultimate Electronics Protection Plan can be addressed simply by contacting us at 844-885-8621. In the event we cannot resolve any dispute with you, YOU AND WE AGREE TO RESOLVE THOSE DISPUTES THROUGH BINDING ARBITRATION OR SMALL CLAIMS COURT INSTEAD OF THROUGH COURTS OF GENERAL JURISDICTION. YOU AND WE AGREE TO WAIVE OUR RIGHTS TO A TRIAL BY JURY AND TO PARTICIPATE IN CLASS ACTIONS OR OTHER REPRESENTATIVE PROCEEDINGS.
    1. This Arbitration Agreement (“A.A.”) shall survive termination of the Ultimate Electronics Protection Plan and is governed by the Federal Arbitration Act. This A.A. shall be interpreted broadly, and it includes any dispute you have with us that arises out of or relates in any way to Ultimate Electronics Pro-tection Plan or the relationship between you and us, whether based in contract, tort, statute, fraud, misrepresentation or otherwise. However, this A.A. does not preclude you from bringing an individual action against us in small claims court or from informing any federal, state or local agencies or entities of your dispute. They may be able to seek relief on your behalf.
    2. To initiate arbitration, send a written Notice of Claim by certified mail to: Legal Department, P.O. Box 110656, Nashville, TN 371220656. The Notice must describe the dispute and relief sought. If we do not resolve the dispute within 30 days of receipt of the Notice, you may start an arbitration with the American Arbitration Association (“AAA”). You can contact the AAA and obtain a free copy of their rules and forms at www.adr.org or 1800778 7879. Asurion will reimburse you for a filing fee paid to the AAA, and if you are unable to pay a filing fee, we will pay it if you send us a written request.
    3. The arbitration shall be administered by the AAA in accordance with the Consumer Arbitration Rules (“Rules”). The arbitrator is bound by the terms of this A.A. and shall decide all issues, with the exception that issues relating to the enforceability of this A.A. may be decided by a court. If your dispute is for $25,000 or less, the arbitration will be conducted by submitting documents to the arbitrator, unless you request an inperson or telephonic hearing or the arbitrator decides that a hearing is necessary. If your dispute is for more than $25,000, the right to a hearing will be determined by the Rules. Unless otherwise agreed, any hearing will take place in the county or parish of your mailing address. We will pay all filing, administration and arbitrator fees for any arbitration, unless your dispute is found by the arbitrator to have been filed for the purpose of harassment or is patently frivolous. In that case, the Rules govern payment of such fees.
    4. The arbitrator shall issue a decision including the facts and law supporting it. If the arbitrator finds in your favor and issues a damages award that is greater than the value of our last settlement offer or if we made no settlement offer and the arbitrator awards you any damages, we will: (1) pay you the amount of the damages award or $7,500.00, whichever is greater; and (2) pay the attorney’s fees and expenses, if any, you reasonably incurred in the arbitration. While that right to fees and expenses is in addition to any right you may have under applicable law, you may not recover duplicate awards of fees and expenses. Asurion waives any right it may have under applicable law to recover attorney’s fees and expenses from you if we prevail in the arbitration.
    5. If you seek declaratory or injunctive relief, that relief can be awarded only to the extent necessary to provide you relief. YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT IN A PURPORTED CLASS ACTION, CLASS ARBITRATION OR REPRESENTATIVE PROCEEDING. Unless you and we agree otherwise, the arbitrator may not consolidate your dispute with any other person’s dispute and may not preside over any form of representative proceeding. If this specific provision is found to be unenforceable, then the entirety of this A.A. shall be null and void.
If You Reside In One Of The Following States, These Provisions Apply To You:
State Variations The following state variations shall control if inconsistent with any other terms and conditions:

Arizona Residents: If your written notice of cancellation is received prior to the expiration date, the Administrator shall refund the remaining pro-rata price, regardless of prior services rendered under the Plan. The preexisting condition exclusion does not apply to conditions occurring prior to the sale of the consumer product by the Obligor, its assignees, subcontractors and/or representatives.

California Residents: The Registration provision is amended as follows: Registration of this Plan is required. You may register the products to be covered by the Plan at any time during the coverage period. To perform this registration or to change and/or updates the list of covered products, please go online to www.adr.org and complete the registration form as directed

Connecticut Residents: The expiration date of this Plan shall automatically be extended by the duration that the product is in our custody while being repaired. In the event of a dispute with the Administrator, you may contact The State of Connecticut, Insurance Department, PO Box 816, Hartford, CT 061420816, Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the purchase price of the product, the cost of repair of the product and a copy of the Plan.

Florida Residents: The rate charged for this Plan is not subject to regulation by the Florida Office of Insurance Regulation.

Georgia Residents: This Plan shall be non-cancellable by us or the Administrator except for fraud, material misrepresentation, or failure to pay consideration due therefore. The cancellation shall be in writing and shall conform to the requirements of Code 332444. You may cancel at any time upon demand and surrender of the Plan and we shall refund the excess of the consideration paid for the Plan above the customary short rate for the expired term of the Plan. This Plan excludes coverage for incidental and consequential damages and preexisting conditions only to the extent such damages or conditions are known to you or reasonably should have been known to you. As stated in the Arbitration Agreement provision of this Plan, either party may bring an individual action in small claims court. The Arbitration Agreement provision of this Plan does not preclude you from bringing issues to the attention of federal, state, or local agencies or entities of your dispute. Such agencies or entities may be able to seek relief on your behalf. You and we agree to waive the right to a trial by jury and to participate in class arbitrations and class actions. Nothing contained in the arbitration provision shall affect your right to file a direct claim under the terms of this Plan to Virginia Surety Company, Inc. pursuant to O.C.G.A. 3376.

Nevada Residents: If we fail to pay the cancellation refund as stated in the Cancellation provision, the penalty will be ten percent (10%) of the purchase price for each thirty (30) day period or portion thereof that the refund and any accrued penalties remain unpaid. We can cancel this Plan due to unauthorized repairs which result in a material change in the nature or extent of the risk, occurring after the first effective date of the current Plan, which causes the risk of loss to be substantially and materially increased beyond that contemplated at the time the Plan was issued or last renewed. If we cancel this Plan no cancellation fee will be imposed and no deduction for claims paid will be applied.

New Hampshire Residents: Contact us at 844-885-8621 with, questions, concerns, or complaints about the program. In the event you do not receive satisfaction under this Plan, You may contact the State of New Hampshire Insurance Department, 21 South Fruit Street, Suite 14, Concord, New Hampshire 03301, telephone number: 16032712261. The Arbitration Agreement provision of this Plan is subject to RSA 542.

New Mexico Residents: If this Plan has been in force for a period of seventy (70) days, we may not cancel before the expiration of the Plan term or one (1) year, whichever occurs first, unless: (1) you fail to pay any amount due; (2) you are convicted of a crime which results in an increase in the service required under the Plan; (3) you engage in fraud or material misrepresentation in obtaining this Plan; (4) you commit any act, omission, or violation of any terms of this Plan after the effective date of this Plan which substantially and materially increase the service required under this Plan; or (5) any material change in the nature or extent of the required service or repair occurs after the effective date of this Plan and causes the required service or repair to be substantially and materially increased beyond that contemplated at the time you purchased this Plan.

Oklahoma Residents: Coverage afforded under this Plan is not guaranteed by the Oklahoma Insurance Guaranty Association. Oklahoma service warranty statutes do not apply to commercial use references in this Plan. Oklahoma license number: 862592.

Oregon Residents: The Arbitration Agreement provision of this Plan is amended to add the following: Any award rendered in accordance with this Plan’s Arbitration Agreement shall be a nonbinding award against you, provided that you reject the arbitration decision in writing to us within forty-five (45) days of the arbitrator’s award. Under no circumstances shall a legal proceeding be filed in a federal, state or local court until such time as both you and we obtain an arbitration award pursuant to this Arbitration Agreement. This Arbitration Agreement does not require you to waive your right to a jury trial in any individual legal proceeding you may file. Any arbitration occurring under this Plan shall be administered in accordance with the Arbitration Rules unless any procedural requirement of the Arbitration Rules is inconsistent with the Oregon Uniform Arbitration Act in which case the Oregon Uniform Arbitration Act shall control as to such procedural requirement.

South Carolina Residents: To prevent any further damage, please refer to the owner’s manual. In the event the service Plan provider does not provide covered service within sixty (60) days of proof of loss by the Plan holder, the Plan holder is entitled to apply directly to the Insurance Company. If the Insurance Company does not resolve such matters within sixty (60) days of proof of loss, they may contact the SC Department of Insurance, P.O. Box 100105, Columbia, SC 292023105, (800) 7683467.

Texas Residents: If you purchased this Plan in Texas, unresolved complaints concerning a provider or questions concerning the registration of a service Plan provider may be addressed to the Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711, telephone number (512) 4636599 or (800) 8039202. You may apply for reimbursement directly to the insurer if a refund or credit is not paid before the fortysixth (46th) day after the date on which the Plan is returned to the provider. Texas license number: 116.

Utah Residents: NOTICE. This Plan is subject to limited regulation by the Utah Insurance Department. To file a complaint, contact the Utah Insurance Department. Coverage afforded under this Plan is not guaranteed by the Utah Property and Casualty Guarantee Association. This Plan may be canceled due to unauthorized repair which results in a material change in the nature or extent of the risk, occurring after the first effective date of the current policy, which causes the risk of loss to be substantially and materially increased beyond that contemplated at the time the policy was issued or last renewed. Failure to notify within the prescribed time will not invalidate the claim if you can show that notification was not reasonably possible. If we cancel this Plan due to nonpayment, you will be notified ten (10) days prior to Plan cancellation.

Washington Residents: Obligations of the Obligor under this Plan are backed by the full faith and credit of the Obligor. The Arbitration Agreement provision is amended to provide that any binding arbitration will be held at a location closest to your permanent residence.

Wisconsin Residents: THIS CONTRACT IS SUBJECT TO LIMITED REGULATION BY THE OFFICE OF THE COMMISSIONER OF INSURANCE. We may only cancel this Contract before the end of the agreed Contract term on the grounds of nonpayment, a material misrepresentation made by you to us, or a substantial breach of duties by you relating to the product or its use. If we become insolvent or otherwise financially impaired, you may file a claim directly with Virginia Surety Company, Inc. for reimbursement, payment, or provision of the service. The Arbitration Agreement provision of this Contract is amended as follows: (1) TO RESOLVE DISPUTES, YOU MAY CHOOSE EITHER BINDING ARBITRATION, PURSUANT TO THE ARBITRATION AGREEMENT PROVISION OF THIS CONTRACT, OR SMALL CLAIMS COURT. BY AGREEING TO THIS CONTRACT, YOU AND WE WAIVE THE RIGHT TO HAVE DISPUTES RESOLVED THROUGH COURTS OF GENERAL JURISDICTION, THE RIGHT TO TRIAL BY JURY, AND TO PARTICIPATE IN CLASS ARBITRATIONS AND CLASS ACTIONS; and (2) the phrase “and is governed by the Federal Arbitration Act” of the first sentence in the second para-graph is deleted in its entirety.

Wyoming Residents: The Arbitration Agreement provision of this Plan is replaced with the following: “If there are disputes between you and us that are not resolved by negotiations, you and we may in a separate written agreement voluntarily consent to arbitration. Any arbitration proceedings shall be conducted within the state of Wyoming.” For the purpose of this Arbitration Agreement, references to (1) “we” and “us” include the Plan Obligor and Administrator, as defined above, and their respective parents, subsidiaries, af-filiates, service Plan insurers, agents, employees, successors and assigns; and (2) the retailer from which you purchased this Plan.

To obtain a large-type copy of the terms and conditions of the Plan, please contact us at 844-885-8621.

Administered by:
Asurion
P.O. Box 1340 • Sterling, VA 20167 • 1-844-885-8621
© 2017 Asurion, LLC All rights reserved.
322 (06/15)

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